I went all the way to the hotel to "pre-register", but I still had to wait in a long line when we arrived at midnight for our room keys. Nobody made any attempt to make this an easy process for me. I called in on Saturday morning to explain that this was my wedding night and we'd be arriving late, so I wanted to handle the check in early. I wouldn't call it "rude", per se rather, most of the staff treated me as just another person. I don't have many details to share, but I have to say that just about every single interaction that I had with every single employee - from the phone call ahead of time, to the associate at check out - made me feel.unwelcome. We could have stayed anywhere in town, and we chose Motor City because of it's breathtaking beauty and (what could have been) view of the city. What really upsets me though is that I stayed there on my wedding night, and what should have been a very magical night was sort of ruined by this experience. Let me start off by saying that I have no "major" complaints, rather my short stay was plagued by a series of small instances of not-so-great service that, when taken together, gave me a rather poor opinion of this place. I stayed at Motor City this past Saturday (3/25/17).
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